Cancellation and Refund Policy
Cancellation and Refund Policy
At BanarasBhraman.com, we understand that travel plans can change unexpectedly. Our cancellation and refund policy is designed to be clear and fair to accommodate such situations.
1. Cancellation Policy
-
Cancellations Made 48 Hours or More Before the Scheduled Service:
Customers will receive a full refund for cancellations made at least 48 hours prior to the scheduled service. -
Cancellations Made Between 24 and 48 Hours Before the Scheduled Service:
A 50% refund will be provided for cancellations made between 24 and 48 hours before the scheduled service. -
Cancellations Made Less Than 24 Hours Before the Scheduled Service:
No refund will be issued for cancellations made less than 24 hours before the scheduled service.
To initiate a cancellation, please contact our customer support team via phone or email.
2. Refund Process
-
Refunds will be processed within 2-7 business days after the cancellation has been confirmed.
-
All refunds will be credited to the original payment method used during the booking.
3. Non-Refundable Conditions
-
No refunds will be issued for no-shows or missed services due to delays caused by the customer.
-
In the event of service disruptions due to unforeseen circumstances such as adverse weather conditions or technical issues, we will offer the option to reschedule the service or provide a full refund.
4. Modifications to Bookings
-
Modifications to existing bookings can be made up to 24 hours before the scheduled service, subject to availability.
For any assistance or to request a cancellation or modification, please contact our customer support team.
Contact Us
Phone: +91 9235924632
Email: info@banarasbhraman.com
Note: This policy is subject to change without prior notice. Please refer to our website for the most current information.
