User Agreements
By accessing or using our website and services, you agree to be bound by the following terms and conditions.
Agreement to Terms of Use
This User Agreement is a legal contract between you (the User) and Banaras Bhraman. By using our website to book a boat ride, heritage walk, or hotel in Varanasi, you agree to follow all rules and guidelines outlined here.
Account Responsibility and Booking Accuracy
Providing Correct Information
Users must provide accurate names, contact details, and ID proofs for bookings. This is critical for police verification during evening boat rides or Kashi Vishwanath Darshan tours.
Security of Personal Data
You are responsible for maintaining the confidentiality of any booking references or account details provided during your transaction.
Booking Policy and User Obligations
Payment Commitment
Users agree to pay all charges, including taxes and convenience fees, shown at booking. ‘Pay at Arrival’ bookings must be honored to avoid blacklisting from future services.
User Conduct and Prohibited Activities
By using our platform and services, you agree not to:
- Use the site for fraudulent bookings.
- Post defamatory or false reviews about the local guides or drivers.
- Bypass any security measures on the Banaras Bhraman website.
Content Contribution and Reviews
Photo and Video Usage
By sharing your tour photos with us, you grant Banaras Bhraman permission to use them for promotional purposes on social media, unless you request otherwise.
Integrity of Reviews
We appreciate your honest feedback. By submitting a review, you confirm it reflects your genuine experience in Varanasi.
Termination of Use
We reserve the right to deny service or access to our website to any user who violates this agreement or engages in disrespectful behavior toward our local staff in Kashi.
Contact Us
For questions regarding this User Agreement, please contact us using the information below.
Phone: +91 9235924632
Email: info@banarasbhraman.com
